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Email & SMS - US

21 Jul 2026 00:00 - 22 Jul 2026 24:00

Past Incidents

Email Deliverability - US

Warning

Affecting:

Email & SMS - US

20 Jul 26 18:37 → 21 Jul 26 08:06 · 13h 28m 28s

Resolved 21 Jul 26 08:06

Commented 21 Jul 26 08:05

This incident has been resolved and the service is fully operational.

Affects 20 Jul 26 18:37

We've identified an issue affecting outbound email notifications for US customers. Case submission and portal access are unaffected, and SMS notifications continue to work normally. We're working with our provider on a fix.

Opened 20 Jul 26 18:37